Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts:
Total Delivery Time = Processing Time + Shipping Time
- Processing time: 1~5 business days
- Shipping time: 7~20 business days
Shipping Methods and Carriers
We partner with trusted international carriers to ensure your package arrives safely and efficiently. For orders shipped to the United States, we primarily use reputable logistics providers such as:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx or other equivalent carriers, depending on your region and order size
For international deliveries outside the U.S., we use reliable global carriers and postal networks to ensure consistent and secure delivery.
Shipping Detail:
Shipping times vary based on your location, the carrier, and customs processing. Below are general estimated delivery times once your order has been shipped:
- United States: Approximately 14–25 business days
- Europe & United Kingdom: Approximately 15–30 business days
- Australia & New Zealand: Approximately 15–35 business days
- Asia: Approximately 10–25 business days
- Other Regions: May take up to 40 business days, depending on local postal services
Currently unavailable for delivery to the following countries/regions:
India, Egypt, Ethiopia, Saudi Arabia, Bangladesh, Singapore, Philippines, Iraq, Pakistan, Albania, Ecuador, Guatemala, Algeria, Myanmar, Thailand, Tunisia, Morocco, Kenya, Palestine, Iran, Uganda
Please note that these are estimated time frames. Actual delivery times may vary due to factors such as customs inspections, local courier schedules, holidays, or weather conditions beyond our control.
| Range of Order Amount | Shipping Fee |
| $00.00-$9.99 | $12.00 |
| $10.00-$69.99 | $6.99 |
| $69.99 and up | Free Shipping |
- All estimated/typical delivery time are derived from real-world data collected from past orders. They are approximate times for reference only.
- Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.
Note For Taxes:
- For most of the countries, our customers do not need to pay import fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.
- We are excited to offer international shipping to most destinations in the world. The super savings option will take 10 to 20 business days. For faster delivery, we offer Express Shipping Service that can ship to most of the international location in 7 to 12 business days. If you have any further questions, please contact our customer services at [ support@eqikai.com] .
Phone: +1 515 491 5082
Business Address:
5416 Cody Drive,
West Des Moines, Iowa,
United States
Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (CST)
Saturday & Sunday: Closed
